Together we listen to your needs. We learn from your aspirations. and we work with you to attain your goals.

Jim Milford, MD

Dr. Milford is a board certified family practice physician with Three Oaks Health in Johnson Creek and a long-time medical director with Rainbow Hospice Care. He completed his undergraduate work at the University of Wisconsin-Madison before receiving his M.D. from Loyola Stritch School of Medicine in Chicago. Among Dr. Milford’s many other professional roles have been that of Emergency Department staff physician (Watertown Memorial Hospital & St. Michael Hospital), Assistant Clinical Professor (UW Medical School & Marquette University),Volunteer at Rock River Free Clinic, and past Chief of Staff, Watertown Memorial Hospital.

Dr. Milford strongly believes that in order to be a good physician, one must advocate for patients, showing compassion and teaching along the way. In 2015, he was honored by the Wisconsin Medical Society with the Physician Champion Award for Advance Care Planning.

Jackson Milford, Business Manager

As the business manager for Three Oaks Health it is my responsibility to connect with our patients and aid in making their healthcare experience a memorable one.  “Health” is a subjective term and each patient's needs are different.  I am here to help accomplish your goals and needs whatever the case may be.  Please let me know if there is anything I can do for YOU!

In 2013 I graduated from the University of Wisconsin - Madison with a B.S. in Dietetics.  I have been in the health and fitness industry ever since, primarily working with chronic disease prevention and maintenance.  Seeing the power of prevention and living a healthy lifestyle has exemplified even more that the health of an individual is based on their own needs and not predetermined statistics.  The healthcare system as we know it needs to change to get patients the care that they want.  It is with great excitement that I strive to be a catalyst for change in the coming years at Three Oaks Health.  Please join us in the journey to make a change in healthcare.  


Heather Webb, Medical Assistant

I have been a Medical Assistant for 10 years. I live in Helenville with my husband, two daughters, and my two Persian cats. When I am not busy working, I’d like to say I enjoy kayaking and hiking, but I really just like to sit in my recliner with a good book or watch a Netflix movie. I also enjoy doing counted cross stitch.

I am definitely a people person and love that my job allows me to interact with new and interesting people every day, as well as continue the relationships I’ve built with established patients. I strive to make each visit a positive experience for each patient. My greatest passion for my job is the relationships I have formed with families, which working in family practice allows me to do.


Carol Field, Licensed Practical Nurse

I bring over two decades of practice as a clinic nurse, along with experience caring for the disabled and elderly, to my work at Three Oaks Health. I am a proud graduate of the Nursing Program at Moraine Park Technical College located in my hometown of Fond du Lac, Wisconsin. I have lived in Watertown since 1988.

My duties at Three Oaks Health include nursing, front office and lab work. I have a special interest in patients who have suffered through domestic abuse. 

As the mother of three young adult children, I enjoy family gatherings, remodeling my home and flower gardening in my free time. I am also a strong advocate against animal abuse, and share my home with two cats and two rescue dogs: Boo and Pixie. 


Renee Keys, Medical Assistant  

I have worked in the health care setting doing various jobs for the past 22 years. I am a Certified Nursing Assistant and now work at Three Oaks Health as a Medical Assistant. I have always wanted to help and care for others for as long as I can remember. Working at Three Oaks Health has been one of the best experiences I have ever had. Not only do I get to know and help take care of great patients I also get to work with great coworkers. I am proud to work for Three Oaks Health and along side such an outstanding doctor who truly cares for his patients. 

I live in Watertown with my son and my cat Nala. In my free time it is important to me to spend time with my family and visit my dad who is in a nursing home due to a stroke. I try never to forget how lucky I am.